Our Services

Private Medical Concierge

Discreet, personalised, immediate and direct access to urgent medical care tailored to your individual needs. With years of experience providing routine and urgent medical support for high net worth individuals and a visiting head of state, we assist in planning and delivering your individualised medical and wellbeing needs.

• Home visits and remote consultations
• Urgent outpatient appointments
• Swift, protected access to specialist care
• Access to complementary therapies — dental, optical, physiotherapy and fitness

Private Emergency Medical Care

Working with an independent ambulance provider and independent hospitals, we provide immediate, safe and efficient emergency medical care. Our consultants have access to advanced diagnostics and will initiate emergency treatment whilst rapidly identifying the problem and working with you to select the best treatment plan.

• Rapid response — immediate access, minimising delays
• Expert, consultant-delivered, patient-centred treatment
• Direct access to private ambulance transportation and transfers
• Available to insured and self-funding patients, including paediatric emergency care

ISEM provides care for almost all emergencies except immediately life-threatening conditions (e.g. heart attack, stroke, major trauma, severe burns, advanced frailty and mental health emergencies) which are best managed in public specialist centres.

Peri-Operative Medical Care

Sometimes people undergoing surgery in the private sector encounter a medical emergency before or after their operation. Most private hospitals do not have consultants in emergency care on site — our peri-operative services support patients before, during and after elective surgery to ensure a safe, successful experience.

• Pre-operative assessment for optimal surgical readiness
• Intra-operative support for unexpected complications
• Continuous post-operative monitoring and recovery management
• Delivered in partnership with North London private hospitals, expanding to further independent hospitals